Zendesk is a customer service software company that provides support and engagement platforms for businesses of all sizes. Their cloud-based platform allows organizations to streamline and automate customer support operations, including ticketing systems, live chat, and self-service portals. With Zendesk, companies can effectively manage and resolve customer inquiries, complaints, and feedback across multiple channels, including email, social media, phone, and chat. The platform also offers powerful reporting and analytics tools to track customer satisfaction and agent performance, enabling businesses to improve their overall customer experience. Zendesk aims to empower companies to build better customer relationships and deliver exceptional support services. Below is the list of lookalike companies of Zendesk:
What does Zendesk do? Over 100,000 businesses rely on Zendesk to make customer experiences better. Zendesk provides the complete customer service solution that is easy to use and grows with your business Customer service is about more than the customer. It is about your business and your teams, too.
Is Zendesk a legit company?
For the past four years, Zendesk has been recognized by—and received various awards from—G2 as an exceptional software solution. The 2023 Best Software Awards resulted in Zendesk being named the top product in these three categories: #1 Best Software Product. #1 Best Customer Service Product.Jul 31, 2023
Why is Zendesk so popular?
Discover why Zendesk is the #1 customer service software Zendesk builds innovative software for innovative businesses. Our platform is agile, adaptable, and easy to build on, equipped with the tools and flexibility needed for forward-thinking businesses to try new ideas.Jun 6, 2023
Who is Zendesk owned by?
Software maker Zendesk Inc agreed to be acquired by a group of buyout firms led by Hellman & Friedman and Permira for about $9.5 billion. The all-cash transaction offers shareholders $77.50 a share, a premium of 34% over Zendesk's closing stock price on Thursday, the company said in a statement on Friday.Jun 24, 2022
We look into multiple data points: CPP ads data, company description, company employee experience and skills. We also use AI to summarize and extract keywords from the home page of Zendesk and compare that with other companies.
Similarity score
We look into multiple data points to determine company similarity score. These data points include:
CPA data
keywords companies bid on display ads on search engines
Company description keywords
Including industry indicators and specialties
Employee description keywords
what people actually do at the company
Publicly available comparison data
such as reviews of competing products/services
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