Alorica is a global customer service and call center outsourcing company. With a workforce of thousands of employees, Alorica provides a range of customer management solutions to businesses across various industries. Their services include inbound and outbound customer support, technical support, sales, and customer retention services. Alorica aims to enhance customer experience, improve operational efficiency, and drive revenue growth for their clients. They utilize advanced technologies and analytics to deliver personalized and efficient customer interactions. Alorica's goal is to help businesses build stronger customer relationships and improve their overall customer service performance. Below is the list of lookalike companies of Alorica:
Alorica Inc. is a global leader in customer experience solutions. The Company supports the world's respected brands with the best talent and resources necessary to create insanely great experiences, as well as delivers a host of world-class services for industries of all kinds.
What does Alorica customer service do?
KEY JOB RESPONSIBILITIES - Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns - Maintains and updates customer information as necessary - Calmly attempts to resolve and de-escalate any issues - Escalates calls to supervisor when necessary and appropriate - ...
What companies use Alorica?
Companies using Alorica Customer Experience Management for Customer Experience include: Kohl s Corporation, a United States based Retail organisation with 99000 employees and revenues of $19.43 billion, Oregon Health & Science University, a United States based Education organisation with 15000 employees and revenues of ...
Does Alorica have good benefits?
Alorica Benefits include Life Insurance, 401K / Retirement Plan, and Company Social Outings, along with 6 other unique benefits in categories such as Health & Wellness and Office Perks. Employees score their Perks And Benefits an average of 68/100.
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